Payment & Refund Policy

Our policy rests on one idea: try it before you pay, so you never need a refund.

Trial first

14 full days with every feature and no card. We ask for no payment method before you decide, and nothing converts to paid on its own.

How payment is taken

Prices are in USD, collected in Iraqi dinars through the Qi gateway at the invoice-day rate, in advance for the full cycle, with a numbered invoice after each success. We never activate on a browser redirect or a webhook alone — we ask the gateway for the payment's status first. So if you were charged and the connection dropped, your subscription still activates without you doing anything.

Full refund

• Within 14 days of your first payment, for any reason, with no justification required.
• A duplicate or double-executed charge.
• A fault on our side that kept you from using the service for a meaningful period and was not fixed.
• A payment that was never followed by activation and could not be activated.

No refund

• Time already consumed on a running subscription after the fourteen-day window.
• Mid-cycle cancellation — the subscription runs to the end of the paid period and then stops; the remainder is not refunded in cash.
• Suspension for a clear breach of the Terms of Service.
• Meta suspending your account or number at its own discretion, which is outside our control.

Upgrades and downgrades

An upgrade is immediate and the price difference is prorated over what remains of your cycle, so you never pay twice for the same period. A downgrade takes effect from the next cycle; the current cycle's difference is not refunded.

Requesting a refund

Email legal@rabetdesk.com from your account's own address quoting the invoice number. We reply within two business days. Approved refunds are returned to the original payment method through the Qi gateway; arrival time depends on the gateway and your bank, typically a few business days.

Cancelling auto-renewal

One click inside the product, no email needed. Cancelling stops the next charge and does not delete your data — permanent deletion is here.