Conversations
WhatsApp, Messenger, Instagram, your website chat and your page comments in one inbox. The name of whoever replied shows above the conversation, and a conversation that needs a reply doesn't get lost between phones.
- Saved repliesFor repeat questions, with variables
- Preview before sendingImages, files and voice messages
- Remind me about this customerThe conversation comes back on time
- Contact bookOne record per customer
Customers & ads
When an agent sets the conversation result, it reaches Meta, so your ads learn from people who actually bought. In reports you see which ads bring buyers.
- Customer stagesNew, interested, close to buying, bought
- “Message us” code for your shopEvery scan is counted
- Rating after serviceFrom 1 to 5, per employee
Attendance & shifts
Clock in from the phone, only inside the office geofence. Fixed, weekly and night shifts that run past midnight, with an instant alert for latecomers.
- On shift nowWho is answering customers right now
- Clock-in correction requestApproved by the manager
- Shift swapBetween two colleagues, with manager approval
Payroll & leave
Salary is computed from attendance: lateness, overtime, absence and advances, then the month is locked. Employees see their payslip and leave balance on their phone.
- Leave by the hour or by the dayRequest and approve in one tap
- Import employeesFrom an Excel file
- Export payrollTo Excel